What Are Cookies and Why Flamez Casino Uses Them
When you visit Flamez Casino at flamez-casino-new-zealand.com, small text files called cookies are placed on your device. These files allow the website to recognise your browser, remember your preferences, and deliver a smoother, more personalised experience each time you return.
Cookies do not contain executable code and cannot carry viruses or malware. They store only lightweight data strings that help the site function properly and understand how visitors interact with its pages.
Flamez Casino uses cookies for several practical reasons:
- To keep your session active while you navigate between pages
- To remember your language and display settings
- To support responsible gambling tools such as deposit limits and session timers
- To analyse traffic patterns and improve site performance
- To deliver relevant promotional content in line with your activity
New Zealand’s Privacy Act 2020 and the guidance issued by the Office of the Privacy Commissioner require that websites collecting personal information through tracking technologies inform users clearly about what is collected, how it is used, and how it can be controlled. This policy fulfils that obligation.
Types of Cookies Used on Flamez Casino
Strictly Necessary Cookies
These cookies are essential for the website to operate. Without them, core features such as logging in to your account, accessing the cashier, or maintaining your game session would not work. Because they are technically required, they are placed on your device automatically and cannot be switched off through our cookie settings.
Examples of what strictly necessary cookies handle on Flamez Casino:
- Authenticating your account and maintaining your login state
- Securing your session to prevent unauthorised access
- Storing your active bonus or wagering status temporarily
- Enabling the deposit and withdrawal flow in the cashier
Functional Cookies
Functional cookies remember choices you make so the site behaves the way you expect on return visits. They are not strictly required for the site to load, but they significantly improve your experience.
- Remembering your preferred currency and language
- Storing your responsible gambling limit selections between visits
- Recalling your most recently played game categories
- Saving any custom display or notification preferences you have set
Performance and Analytics Cookies
These cookies collect aggregated, anonymised information about how visitors use Flamez Casino. The data helps the team identify which pages load slowly, where users encounter errors, and which features attract the most engagement. No information collected through analytics cookies identifies you personally.
- Pages visited and time spent on each page
- Device type, browser version, and screen resolution
- Referral source (for example, whether you arrived from a search engine or a direct link)
- Error messages and broken links encountered during your session
Marketing and Targeting Cookies
Marketing cookies track your browsing activity across websites to help advertising partners show you promotions that match your interests. On Flamez Casino, these cookies may be set by third-party advertising networks as well as by the casino itself to measure the effectiveness of campaigns.
- Recording whether you clicked a promotional banner
- Limiting how many times you see the same advertisement
- Building an interest profile to serve relevant casino offers
- Attributing registrations or deposits to specific marketing channels
Under New Zealand’s Privacy Act 2020, any profiling activity that connects your online behaviour to identifiable information about you constitutes the collection of personal information. Flamez Casino treats data gathered through marketing cookies accordingly and handles it under the same standards as all other personal data.
Third-Party Cookies
Some cookies on flamez-casino-new-zealand.com are set by external service providers rather than by Flamez Casino directly. These third parties operate under their own privacy policies and cookie notices, which govern how they process the data they collect.
Third-party services that may place cookies when you use Flamez Casino include:
- Payment processors handling deposits and withdrawals
- Game software providers streaming casino content in your browser
- Analytics platforms measuring site performance
- Customer support tools managing live chat interactions
- Affiliate tracking systems that record how you arrived at the site
Flamez Casino selects third-party providers carefully and requires them to maintain appropriate data protection standards. However, the casino does not control the cookies those providers set independently, and you should review their respective privacy policies if you have concerns about how they handle your data.
Cookies and Responsible Gambling Requirements
New Zealand takes a cautious approach to gambling regulation. Although online casino gambling for New Zealand residents sits in a legal grey area under the Gambling Act 2003, Flamez Casino operates with responsible gambling as a central commitment. Cookies play a functional role in supporting that commitment.
Specifically, cookies are used to:
- Preserve deposit limit settings you have applied to your account across sessions
- Maintain self-exclusion status so that any restrictions you activate are enforced consistently
- Track session duration and surface time-spent reminders at appropriate intervals
- Support reality check prompts that notify you of elapsed playing time
Disabling functional cookies may interfere with the operation of these responsible gambling tools. If you choose to restrict cookies, Flamez Casino recommends reviewing your responsible gambling settings directly in your account dashboard after each login to ensure your preferences are applied correctly.
How to Manage and Control Cookies
Cookie Settings on Flamez Casino
When you visit flamez-casino-new-zealand.com for the first time, a cookie consent banner allows you to accept all cookies, reject non-essential cookies, or choose which categories to enable. You can revisit and update these preferences at any time through the cookie settings link in the website footer.
Browser-Level Controls
Every major browser includes built-in tools that let you view, delete, and block cookies. The steps differ slightly between browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Apple Safari: Preferences > Privacy > Manage Website Data
Blocking all cookies will affect your ability to log in and use Flamez Casino normally. If you want to restrict tracking while keeping the site functional, selectively disabling marketing and analytics cookies through our cookie settings panel is the recommended approach.
Opting Out of Analytics
If you want to prevent analytics services from tracking your visits across websites, browser extensions such as uBlock Origin or tools provided directly by analytics vendors can be installed independently. These operate at the browser level and apply across all websites you visit, not just Flamez Casino.
Cookie Retention Periods
Cookies do not all expire at the same time. The period a cookie remains on your device depends on its purpose:
- Session cookies are temporary and are deleted automatically when you close your browser. They are used for login authentication and active game sessions.
- Persistent cookies remain on your device until their expiry date or until you delete them manually. Functional and marketing cookies typically fall into this category and may persist for anywhere between 30 days and 24 months depending on the specific cookie.
- Third-party cookies expire according to the policies of the service that set them. Flamez Casino does not control these expiry periods.
Data Collected Through Cookies and Your Privacy Rights
Under the Privacy Act 2020, New Zealand residents have the right to know what personal information an organisation holds about them, to request corrections to inaccurate information, and to raise a complaint if they believe their information has been mishandled.
To the extent that cookies on flamez-casino-new-zealand.com collect or contribute to the collection of personal information about you, that information is handled in accordance with Flamez Casino’s Privacy Policy, which sets out in full how your data is stored, who it may be shared with, and how long it is retained.
If you would like to:
- Request access to personal information collected about you through cookies
- Ask for that information to be corrected or deleted
- Raise a concern about how your data has been handled
You can contact Flamez Casino’s support team through the live chat feature available on site or via the contact form at flamez-casino-new-zealand.com. New Zealand residents also have the right to make a complaint to the Office of the Privacy Commissioner at privacy.org.nz if they believe their privacy rights have not been respected.
Changes to This Cookie Policy
Flamez Casino reviews this Cookie Policy periodically and may update it to reflect changes in the technologies used on the site, shifts in applicable New Zealand law, or updates to the services offered by third-party providers. When material changes are made, a notice will be displayed on the site to draw your attention to the updated terms.
Continuing to use flamez-casino-new-zealand.com after any update to this policy constitutes your acknowledgment of the revised terms. If you do not agree with the updated policy, you should discontinue use of the site and clear any existing cookies placed by Flamez Casino from your browser.
Contact Information
If you have questions about how Flamez Casino uses cookies or about your rights under New Zealand privacy law, the support team is available around the clock through the live chat widget on flamez-casino-new-zealand.com. You can also reach the team via the contact page on site, where a support request form is available for non-urgent enquiries.